Privacy Policy

Language:English/Português

About Your Privacy in Real Ludo Festa

Real Ludo Festa values your privacy on the internet. To provide services with this product, we present this privacy policy to inform you how we collect and manage your personal information and the rights you deserve. Please take a moment to read it. If you do not agree to any of these terms, please do not use the services and events. Your feedback and suggestions are welcome. Contact us: support@realludofesta.com

Application

I. Our privacy policy applies to:

• How this product manages any identification collected from users using our services and how we share identification with our business partners.

II. Our privacy policy does not apply to:

• Any other company or individual which this product does not cooperate with or hire.

How We Collect Your Information

Information we get from your use of our services:

• Player's personal ID information is automatically registered in our system using device information. This effectively becomes the account ID we record.

• Real Ludo Festa may automatically collect log information, IP address, cookies, and data caches.

Collected Information

The personal data collected by the company will include the following:

I. Necessary Information:

• The collected information is mainly used for customer service, marketing, and internal statistical analysis.

• Login Time

• IP

• Device model and code

• Device operating system and version

II. Optional Information:

• The information provided is evidence of the account holder's identity.

• Identify individuals: such as name, phone number, email, etc.

Use of Personal Data

I. Reveal, Rent, or Sell:

1. Real Ludo Festa uses your information only for specific purposes. Your personal information will not be revealed, rented, or sold to third parties unless you agree. Additionally, we will not use your information for any other purpose without informing you in advance. We may share information about you with others in the following situations or other circumstances described in this Privacy Policy:

• Share information with our employees, consultants, and third-party service providers who work on behalf of the company (including, for example, payment dealers, web hosting services, and service suppliers).

• Respond to legal proceedings or requests for information (including, for example, government or regulatory agencies, law enforcement agencies, or courts) in compliance with applicable laws, rules, or regulations or where disclosure is required.

• Subject to your consent or direction.

2. Regarding the content above, Real Ludo Festa will not reveal your personal information without your agreement. However, we cannot guarantee under the conditions below:

• When your behavior violates the terms of service or may influence the rights of Real Ludo Festa or damage any individual, we believe it is required to reveal your personal information for recognition, contact, or legal pursuit.

• Due to public safety, if a government organization asks Real Ludo Festa to reveal certain personal information, Real Ludo Festa will follow legal procedures to cooperate.

• Real Ludo Festa believes it is required to reveal your personal information for legal purposes based on goodwill.

II. Before Using Our Services:

• Real Ludo Festa will offer a full description of our services and how we use your information. You may decide to agree or disagree before using our services. If it is necessary to offer your information to third parties, Real Ludo Festa will request a non-disclosure agreement on your information and ensure the third party executes it correctly.

III. Data Collection Purpose and Use:

1. The purpose of data collection is to conduct customer management, membership contact, customer satisfaction surveys, and marketing and internal statistical investigation and analysis. The collection method will firstly display the content of the relevant collection terms when the player first logs in to the game. After the player confirms consent, it will start collecting.

2. This product accepts others to provide analytical services and to provide advertising within our services. These companies can use technology to automatically collect information about your device and the use of our services, including the IP address, device identification number, and the length of time. This product and others may use this information to maintain, enhance, and analyze our service features, and to provide advertisements that may be of interest or relevance to you. The use of your materials by these third parties will be subject to their respective privacy policies, and we will not control or be responsible for third-party privacy practices.

3. With your prior consent, certain services of the company will participate in game and analysis information combined with games from this game and other third-party sources to analyze game and monetization trends, create profiles for each category of players, and perform other analysis services. The company also uses some of the information we collect from our games to advertise outside the game. This includes creating a player-type profile by combining your profile with our advertising partners, providing this information to our advertising agencies and advertising platforms to conduct our targeted advertising outside of this game, as well as other ad analysis and performance standards.

Modify and Delete Personal Data

Based on the Personal Data Protection Act and Consumer Privacy Protection Framework, you have the right to:

• Access your personal information: You can request a copy of the personal information that Real Ludo Festa recorded from you.

• Modify your personal information: If your personal information is incorrect, you have the right to request Real Ludo Festa to modify or supplement the information. However, the data that you can modify does not include the service records of your past activities on this website. Additionally, when your account is suspended, the activity records of the services you have participated in will not disappear with the suspension of your account.

• Delete your personal information: In certain circumstances, if Real Ludo Festa no longer needs to hold your personal information or you withdraw your consent, you have the right to request Real Ludo Festa to delete your personal information. The deletion may also delete the game accounts related to Real Ludo Festa. If you request to delete personal information through a third-party platform, it will directly affect your game account and related game account login, please be sure to confirm clearly.

• Restrict the processing of your personal information by Real Ludo Festa: In certain circumstances, if you believe that Real Ludo Festa is processing your personal information incorrectly or illegally, you have the right to request that Real Ludo Festa stop processing your personal information.

• Transfer Personal Data: You have the right to request Real Ludo Festa to transfer your personal information to you or anyone authorized.

• Object: You have the right to request Real Ludo Festa to stop processing your personal information, and Real Ludo Festa must comply unless we have a compelling legitimate reason to continue processing.

If you wish to delete your account, either apply within the game or report to us through customer service (support@realludofesta.com). Please be aware that guest account or unverified account deletion can only apply within the game. To report through customer service, please provide your "account", "nickname", "contact information", etc., in the report. We will delete your personal information after confirmation and review by our staff. Please be aware that the exercise of these rights may be subject to restrictions and conditions under applicable law.

Self Protection

With all the protection above, we would like to remind you of keeping your account, password, and any other personal information safe. Please do not reveal them to any individual.

Changes

Real Ludo Festa Privacy Policy may change from time to time. We will post the revised privacy policy on the official website page of each product and welcome your visit.